My Videos are not playing correctly

Our videos are hosted by Vimeo who advise that the quality of your playback experience can depend on how your Internet Service Provider (ISP) or mobile device provider connects to Vimeo's playback servers. 

If you are having issues with playback, Vimeo advise manually selecting a playback quality that fits with the internet speed available to you. 

You can read more from Vimeo on this topic, including instructions on how to manually select the appropriate play back settings for your internet speed right here.

Vimeo is currently restricted in some parts of India, China and Indonesia which means you'll be unable to watch the videos if you are in a restricted area. Using a trusted virtual private network (VPN) may enable you to bypass the restrictions in your area although we cannot guarantee this will resolve the problem.